Customer Web Portal

Our innovative online data access tool offers you a timely and secure window to your microbial identification laboratory information. At, you can submit samples and data files, check the status of your samples, download test results and review your invoices.

Charles River now offers a complimentary IT solution through the Accugenix® customer portal that generates the tracking and trending reports required to ensure the long-term safety of your manufacturing environment, while meeting the demands of compliance.

Customer Web Portal Tutorials »

  • Sample management from submission to reports
  • Sample information available 24/7
  • Real-time sample status
  • Automatic notifications of shipments and reports
  • Invoice management
  • View, download and print archived reports and forms
  • Highest level of data encryption for security
  • Client-specific user names and password protection
  • In compliance with GAMP5 standards for validation of automated systems
  • Reduction of paperwork
  • Improved productivity
  • Elimination of redundant entries to save you time
  • Customized distribution lists for reports and notifications
  • A single electronic request form for genotypic and proteotypic services with an unlimited number of sample entries
  • Simplified uploading of sample information from a LIMS system or any external computer

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