Accugenix® Customer Service & Technical Support

Our focus is to exceed your expectations by providing accurate and reliable microbial testing services. We have the global reach to fulfill your company’s requirements, regardless of location. Our Accugenix® laboratories in Newark, Delaware and Lyon, France make it easier for you to adopt a standardized microbial identification program across your global facilities.

As your strategic partner, we have purposely designed processes to help you every step of the way.

  • Customer web portal for online sample submission forms
  • Online access to your sample testing status and identification reports
  • Multiple sample preparation methods
  • Instruction manuals and reference guides for shipping samples to our global facilities

Accugenix guides are all downloadable for you to keep as quick instruction guides

Contact Us Information:

USA, Canada and Rest of World:
Charles River, USA
223 Lake Drive
Newark, DE 19702 USA
Phone: +1.302.292.8888
Toll Free: 1.800.886.9654
Fax: +1.302.292.8468

Europe:
Charles River
9 Allée Moulin Berger
69130 Ecully
France
Phone: +49 (0)172 39 88979
Fax: +49(0)931 45 799800

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