Endosafe® Customer Service & Technical Support

Our global Endosafe® technical support laboratories operate in a shared network of expertise and experience dedicated to solving your endotoxin detection problems and increasing your laboratory efficiency. Wherever you need us, we can be a flexible, efficient and cost-effective extension of your internal quality control laboratory.

Charles River Endosafe® products are also available internationally through a collection of distributors. For a list of worldwide locations, view our Partners page. To place an order from outside the United States, please contact us at askcharlesriver@crl.com.

Charles River offers a calibration re-certification service to make sure your Endosafe®-PTS™ reader is performing as expected. Please contact us at endo-comments@crl.com.

For further assistance on in-house troubleshooting, methods development, regulatory guidance or other technical questions, please contact our expert technical support team at endo-comments@crl.com or 1.800.762.7016.

In addition to order processing and price quotations within the Unites States, our Customer Service department can help you with product information and shipping details. Contact our Customer Service department at MicrobialSolutionsCSDUS@crl.com or 1.800.762.7016.