Coronavirus Disease (COVID-19) Updates

In response to the current outbreak of coronavirus disease (COVID-19) that was first reported from Wuhan, China, on December 31, 2019, Charles River has assembled a global team of internal experts who are closely monitoring the COVID-19 outbreak and its impact on employee safety and our business operations. To keep clients informed, we will post updates to this web page.

Charles River corporate headquarters

August 9, 2021 – As new viral variants continue to emerge, and infection rates once again increase, we remain confident in our procedures and practices relative to our response to Coronavirus (COVID-19). We are pleased to report that all of our locations around the world have been doing an excellent job of providing a safe working environment while still meeting clients’ needs for research products and services. All of our sites remain fully operational while we continue to follow the guidance of country public health authorities. As such, we are reinstituting previously relaxed safety measures such as the wearing of facial coverings (regardless of vaccination status) for all employees at all of sites. We are also reaffirming our policies which have been in place since the beginning of the pandemic requiring all visitors to continue wearing face coverings and practice social distancing at our facilities regardless of their vaccination status.

Charles River is proud of our track record of being able to remain fully operational across all sites by following the science and public health recommendations since the start of the pandemic. The following practices remain in place as of this date:

  • Employees work from home when possible
  • Strict visitor policies remain in place as noted above
  • Remote audits and virtual facility tours remain available, and we continue to utilize remote study monitoring to support clients who are unable to travel
  • Restrictions on non-essential business travel
  • Enhanced daily cleaning of common touch points (doorknobs, break areas, etc.)
  • Reminders of good hygiene practices
  • Physical distancing practices and face coverings for staff
  • Employee self-monitoring for illness symptoms
  • Testing, tracking, and contact tracing of COVID-19 cases
  • Return to work and self-quarantine guideline documents

Our global and site Business Continuity Plans are active, up to date, and helping our site-based operations, as well as associated logistics and support, to continue to meet our clients’ needs for planned and new projects, including work supporting COVID-19 research efforts.

For the latest business continuity updates, visit our COVID-19 web page. For continued learning, our digital education page has many helpful resources for researchers. If you have any other questions, please reach out to your usual Charles River contact.

Contact Us

Call us at:
United States and Canada: +1.877.CRIVER1 (+1.877.274.8371)

All other locations: 888.319.5343

Hours of coverage:
6 a.m.-6 p.m. ET

Email us at:
[email protected]


Related Resources

Business Operations Updates:

Compliance and Quality Assurance

Novel Coronavirus and Research Animals
(Updated March 26, 2021)

Visitor Notice
(Updated August 9, 2021)

COVID-19 UK Statement