Endosafe Support: First in Service

When customers are looking for a QC solutions provider, they frequently mention high quality customer service and technical support. We’ve told you before about the excellent service our Endosafe® Customer Care and Technical Support departments provide, and now you can read what some of our customers have to say about their experiences. 

Get In Touch with Us

Endosafe endotoxin testing Technical Support team member responding to a customer
inquiry on the Endosafe® nexgen-PTS™ instrument.


When we ask our customers for feedback, they rate us on the following criteria:

  • Customer support availability
  • Willingness to help/provide guidance
  • Knowledge and expertise
  • Level of politeness
  • Response time
  • Satisfaction of resolution

As of today, 93% of our customers have said they are either satisfied or very satisfied with our technical support and customer service. 

Do you need technical support? Our team is ready to help you.

Email: [email protected] 

Call: 1.800.762.7016

Want to speak with our customer service team?

If you’re in North or South America, email [email protected]

If you’re located in Europe, Asia, or Australia, email [email protected]

Have a good experience with the Endosafe Customer Service or Technical Support Team? Let us know about it