Training Modules
Our interactive training modules below are designed to help you navigate essential portal features. Select the topic that interests you.
Getting Started
- Creating an Accugenix® Customer Web Portal Account
- Finding Your Account Number
- Adding a New User to an Account
- Changing Your Password
- Viewing Your Current Pricing
- Changing Authority Level
- Tracking & Trending Import Metadata Manual
- Customizing Tracking and Trending Metadata (English)
- Customizing Tracking and Trending Metadata (Portuguese)
- Customizing Tracking and Trending Metadata (German)
Sample Submission
- Creating an Identification Request Form (English)
- Creating an Identification Request Form (Portuguese)
- Creating an Identification Request Form (German)
- Sending Your Samples – Global Locations
- Inactivity Notification
Sample Information & Reporting
- Tracking and Trending Overview (English)
- Tracking and Trending Overview (Portuguese)
- Tracking and Trending Overview (German)
- Creating an Organisms of Interest List
- Creating an Audit Trail Report
Portal User Manuals
For detailed instructions, download our Accugenix® Customer Portal User Manual, which is available in the following languages:
Portal Mobile App User Manual
For detailed instructions, download our Accugenix® Customer Web Portal Mobile App User Manual:
You can also visit the Accugenix® Technical Reference Center where you will find links to Technical Notes and Research Presentations authored by Charles River personnel