购置 Celsis® 快速微生物检测系统之后,我们的微生物学、仪器仪表和物流专家技术支持团队可以向您提供技术支持。只要您有需要,我们可为您的内部质控实验室提供灵活、高效且经济高效的服务。

请根据下列信息联系相应区域办事处获取技术支持:

我们客户服务团队确保您购买产品之后,即开始享受我们的支持,而不是结束。除了订单处理和报价之外,我们客户服务部还可以帮助您了解产品信息、长期订单和运输详情。请联系我们相应区域办事处的客户服务部:

  • 美洲
    电子邮件: [email protected]
    美国电话:1.800.762.7016
    拉丁美洲和加拿大电话:1.843.402.4900
    传真:1.843.766.7576
  • CN#20-001 Celsis® Reagent Vial Replacement & Expiration and Packaging and Labels
    Product Information
    Product Code
    Description of Change
    Effective Date
    Celsis LuminATE®
    2111, 2103, 2105
    Expiration is being extended from 15 months to 18 months, when stored at 2-8°C. Replacing glass vials with polypropylene vials
    20-Mar
    Celsis LuminATE® Buffer
    2203, 2205, 2211
    Expiration is being extended from 15 months to 18 months, when stored at 2-8°C. Replacing glass vials with polypropylene vials
    20-Mar
    Celsis LuminEX®
    2303, 2305, 2311
    Expiration is being extended from 15 months to 18 months, when stored at 2-8°C. Replacing glass vials with polypropylene vials
    20-Mar
    Celsis®AMPiScreen®
    AS1310, AS1330, AS1350, AS1380, AS4210, AS4230
    Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box.
    20-Apr
    Celsis® ATP Positive Control
    1291483
    Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box.
    20-Apr
    Celsis® Daily Wash and Rinse Kit
    1290142N
    Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box.
    20-Apr
    Celsis® Monthly Maintenance and Cleaning Kit
    92828
    Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box.
    20-Apr

    View the Customer Memo Here

  • CN#19-005 Celsis AMPiScreen® Reagent Kit
    Product Information
    Product Code
    Description of Change
    Effective Date
    Celsis AMPiScreen® Pharma 400 Reagent Kit
    RST400
    New Product Code, replacing AS1320 and AS4220. Styrofoam packaging materials eliminated. Packaging design and labeling updated to match Charles River branding. Expiration dates of reagent kit components changed from 15 months to 18 months.
    Nov-19
    Celsis AMPiScreen® Health 800 Reagent Kit
    AS1320
    Product Code Discontinued, Replaced by RST400
    Nov-19
    Celsis AMPiScreen® Health 400 Reagent Kit
    AS4220
    Product Code Discontinued, Replaced by RST400
    Nov-19

    View the Customer Memo Here

  • Celsis® Daily Wash and Rinse Kit 1290142N
    Product Information
    Product Code
    Description of Change
    Effective Date
    Celsis® Daily Wash and Rinse Kit
    1290142N
    Glass vials used for reagents replaced with polypropylene vials.
    Dec-18
    Celsis® Washing Solution
    12900037N
    Printed volumes on bottle labels updated to reflect fill volume of 25 mL
    Feb-19
    Celsis® Rinsing Solution
    12900036
    Printed volumes on bottle labels updated to reflect fill volume of 25 mL
    Feb-19

    View the Customer Memo Here