Customer Service
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NORTH AMERICA
United States
1-800-522-7287
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M-F: 8:00AM – 7:30PM ETCanada
1-877-220-6927
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M-F: 8:00AM – 4:30PM ET -
EUROPE
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Germany
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Austria
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The Netherlands
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Switzerland (German speaking)
Charles River Germany
+49 (0) 9761/406-0
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(German and English spoken)-
France
Charles River France
+33 (0)4 74 01 69 14
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Belgium
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Switzerland (French speaking)
Charles River France
+33 (0)4 74 01 69 14
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(French and English spoken)-
Spain
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Portugal
Charles River France
+33 (0)4 74 01 69 15
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Italy
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Switzerland (Italian speaking)
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Greece
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Albania
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Croatia
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Bosnia-Herzegovina
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Kosovo
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Macedonia
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Montenegro
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Serbia
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Slovenia
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Bulgaria
Charles River Italy
+ 39 039 509915
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(Italian and English spoken)-
United Kingdom
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Ireland
Charles River United Kingdom
+44 (0)1843 823575
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Denmark/Southern Sweden (Malmö/Lund)
Scanbur
+45 3360 0517
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Sweden
Scanbur
+46 8 594 76780
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Norway
Scanbur
+45 3360 0517
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Finland
Scanbur
+45 3360 0511
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Poland
Animalab
+48 61 861 60 04
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Hungary
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Romania
Animalab
+36 70 431 4441
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Czech Republic
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Slovakia
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The Russian Federation
Velaz Ltd.
+420 731 156 552
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ASIA AND PACIFIC
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Japan
Charles River Japan
+81-45-474-9330
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China
Charles River / Vital River
+010-8474 4555
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Korea
OrientBIO
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Taiwan
BioLASCO
+886-2-2651-8669 ext. 327
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Singapore
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Malaysia
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Vietnam
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Philippines
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Indonesia
i-DNA Biotechnology Pte Ltd.
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India
Hylasco
(040) 2348 0036, +91 8498094424
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Australia
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New Zealand
+44 (0)1843 823575
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AFRICA AND THE MIDDLE EAST
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Israel
Ilpen
+-972-3-5784081
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Saudi Arabia
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Kuwait
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Oman
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Jordan
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Iraq
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Lebanon
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Egypt
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Yemen
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Qatar
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UAE
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Bahrain
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South Africa
+44 (0)1843 823575
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Africa
+33 4 74 72 29 99
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Place an Animal Model Order
Your order will immediately be sent to our customer service team for fulfillment.
Additional Support
Technical Assistance
Our expert technical group can assist you in areas such as laboratory animal science, biology, husbandry, surgery, and health issues. They can be reached at 1-800-338-9680 or [email protected].
Online Animal Model Requests
Your animal order details will be sent to our customer service team for fulfillment.
Ordering Information
Information to help you when placing an animal order.
Cancellation Policies
Conditions and information on our cancellation policies.