Customer Service

white mouse in a research laboratory setting

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We've made it easer than ever to place an order or request a quote for research animal models.

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Additional Support


Technical Assistance
Our expert technical group can assist you in areas such as laboratory animal science, biology, husbandry, surgery, and health issues. They can be reached at 1-800-338-9680 or [email protected].


Online Animal Model Requests
Your animal order details will be sent to our customer service team for fulfillment.


Ordering Information
Information to help you when placing an animal order.


Cancellation Policies
Conditions and information on our cancellation policies.