Celsis® Technical Support
With your Celsis® rapid microbial detection system, you have access to our technical support team of experts in microbiology, instrumentation and logistics. Wherever you need us, we can be a flexible, efficient and cost-effective extension of your internal quality control laboratory.
Please contact the appropriate office for Technical Support at:
The Americas:
E-mail: [email protected]
Phone: 1.800.762.7016 or 1.843.402.4900
Europe:
Northern EU
E-mail: [email protected]
Phone: +353 1 506 9700
Southern and Central EU
E-mail: [email protected]
Phone: +33 4 37 50 18 91
Singapore:
Phone: +65 6742 6007
Celsis® Customer Service
Our Customer Service team ensures that your support begins, not ends, at the time of purchase. In addition to order processing and price quotations, our Customer Service department can help you with product information, standing orders, and shipping details. Please contact our Customer Service department at the appropriate office:
United States:
In addition to order processing and price quotations within the United States, our Customer Service department can help you with product information and shipping details. Contact our Customer Service department at [email protected] or 1.800.762.7016.
International:
Charles River Celsis® products are also available internationally through a collection of distributors. For a list of worldwide locations, view our Partners page. To place an order from outside the United States, please contact us at [email protected].
Your Guide to Rapid Microbial Detection
With evolving regulations and increasing production demands, choosing the right rapid method matters. Explore how Celsis® supports confident, compliant microbial detection across product types.
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Celsis® Product Notifications
Change Notifications
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CN#20-001 Celsis® Reagent Vial Replacement & Expiration and Packaging and Labels
Product Information Product Code Description of Change Effective Date Celsis LuminATE® 2111, 2103, 2105 Expiration is being extended from 15 months to 18 months, when stored at 2-8°C. Replacing glass vials with polypropylene vials 20-Mar Celsis LuminATE® Buffer 2203, 2205, 2211 Expiration is being extended from 15 months to 18 months, when stored at 2-8°C. Replacing glass vials with polypropylene vials 20-Mar Celsis LuminEX® 2303, 2305, 2311 Expiration is being extended from 15 months to 18 months, when stored at 2-8°C. Replacing glass vials with polypropylene vials 20-Mar Celsis®AMPiScreen® AS1310, AS1330, AS1350, AS1380, AS4210, AS4230 Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box. 20-Apr Celsis® ATP Positive Control 1291483 Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box. 20-Apr Celsis® Daily Wash and Rinse Kit 1290142N Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box. 20-Apr Celsis® Monthly Maintenance and Cleaning Kit 92828 Replacing Styrofoam packaging to paperboard. Charles River branding will be on kit box. 20-Apr -
CN#19-005 Celsis AMPiScreen® Reagent Kit
Product Information Product Code Description of Change Effective Date Celsis AMPiScreen® Pharma 400 Reagent Kit RST400 New Product Code, replacing AS1320 and AS4220. Styrofoam packaging materials eliminated. Packaging design and labeling updated to match Charles River branding. Expiration dates of reagent kit components changed from 15 months to 18 months. Nov-19 Celsis AMPiScreen® Health 800 Reagent Kit AS1320 Product Code Discontinued, Replaced by RST400 Nov-19 Celsis AMPiScreen® Health 400 Reagent Kit AS4220 Product Code Discontinued, Replaced by RST400 Nov-19 -
Celsis® Daily Wash and Rinse Kit 1290142N
Product Information Product Code Description of Change Effective Date Celsis® Daily Wash and Rinse Kit 1290142N Glass vials used for reagents replaced with polypropylene vials. Dec-18 Celsis® Washing Solution 12900037N Printed volumes on bottle labels updated to reflect fill volume of 25 mL Feb-19 Celsis® Rinsing Solution 12900036 Printed volumes on bottle labels updated to reflect fill volume of 25 mL Feb-19
Webinar: Accelerate Sterility Testing with USP <73>
In this webinar, Labor LS and Charles River industry experts discuss how ATP-bioluminescence is shaping the future of short-life products. Explore real-world insights and validation strategies.
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